EU Product Safety Information

General Product Safety Regulation (GPSR) Compliance
The General Product Safety Regulation (GPSR) is a cornerstone of the EU’s product safety framework, coming into effect on December 13, 2024. It ensures that all consumer products marketed within the European Union meet stringent safety standards, regardless of the sales channel. This regulation applies to non-food items and outlines detailed responsibilities for businesses to guarantee product safety.

Under the GPSR, businesses are required to ensure that their products are safe for consumers. This involves adhering to all relevant safety measures, maintaining clear documentation, and responding promptly to any safety concerns or inquiries. The regulation is designed to protect consumers and promote accountability across all levels of the supply chain.

To comply with the GPSR, we are providing the following information. If you have any questions or concerns about the products sold on this site, please contact us using the contact details below. Product-specific safety and compliance information is also provided on applicable product pages.

Email:
compliance@bixandmax.com
CC: hello@bixandmax.com

Mailing address:
1775 East Palm Canyon Drive
Suite 110  #5084
Palm Springs, CA 92264
USA

For inquiries related to print-on-demand products (all items sold on this site) contact:
Name: SINDEN VENTURES LIMITED
Address: Markou Evgenikou 11, Mesa Geitonia 4002 Limassol Cyprus
Email: gpsr@sindenventures.com


MANUFACTURING AND PRODUCT SAFETY DETAILS
For purposes of the General Product Safety Regulation, Bixby & Maxwell is identified as the manufacturer of products marketed under the Bixby & Maxwell name or brand. SINDEN VENTURES LIMITED serves as our EU responsible person.

Our products are produced using blank garments supplied by established apparel manufacturers. Depending on the product, blank garment suppliers may include:

Hoodie  by Cotton Heritage
Sweatshirt by Cotton Heritage
Oversized Tees by Bella & Canvas
Classic Tees by AS Colour
Lightweight Tees by LAT Apparel
Lightweight Long Sleeve Tee by Bella & Canvas
Lightweight Tank by Bella & Canvas<
Muscle Tank by Bella & Canvas

Product Safety Notices (for all products, eg Hoodies, Sweatshirts, Tanks, and Tees):
Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the flammability, lead, cadmium, bisphenols and phthalates level requirements.


COMPLIANCE STATEMENT
In compliance with the General Product Safety Regulation (GPSR), Bixby & Maxwell and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 1775 E Palm Canyon Dr, Ste 110 #5084, Palm Springs, CA 92264, USA or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

As the brand marketing and promoting these products, we may be considered a manufacturer under GPSR guidelines, even though we do not physically produce the items. We are committed to addressing any questions or concerns related to the safety and compliance of the products sold on this site. For such inquiries, please use the contact details provided above or refer to the footer of this website for additional contact options. This page is linked in the footer of our site, making it visible on all product listing pages in accordance with GPSR requirements.


ADDITIONAL INFORMATION
The GPSR emphasizes transparency and consumer safety, requiring businesses to:

Ensure clear labeling and traceability of products.
Maintain detailed records to facilitate swift responses to safety concerns.
Provide accessible and efficient channels for consumer inquiries.

If you have further questions about how we comply with the GPSR or need additional assistance, do not hesitate to contact us. We are committed to supporting product safety and compliance for all products sold on this site.